State Farm® Insurance Agent John Moore

"Julia was very patient and professional in assisting me with my auto policy needs. I can’t say enough about her excellent customer service!"

"Very professional and helpful."

"I had such a great experience working with my agent, Julia . Insurance can be really confusing, and I had a lot of questions because I don’t fully understand all the terminology, but Julia was incredibly patient and helpful the entire time. She never made me feel like my questions were a bother and took the time to explain everything clearly. She walked me through the entire process step by step while setting up my car insurance and made sure I understood what each part of the coverage meant. It made the whole experience so much less stressful. Julia was friendly, knowledgeable, and genuinely cared about helping me find the right coverage. I’m really grateful for her help and would absolutely recommend working with her if you need insurance!"

"Julia has been absolutely incredible to work with. As someone who definitely does not “speak insurance,” I’ve always felt overwhelmed trying to understand policies, coverage, and what I actually need. Julia takes the time to explain everything in a way that makes sense, without ever making me feel silly for asking questions. She’s patient, knowledgeable, and genuinely wants you to feel confident in your decisions. She’s also helped my dad, and he had the same great experience, which says a lot! We both feel completely taken care of and know she has our best interests in mind. We will absolutely be using Julia for all of our insurance needs moving forward. If you’re looking for someone trustworthy, responsive, and easy to talk to, she’s your person!"

"I switched from Progressive when I got married. . It worked out well. The staff at Mr. Moore’s agency, are really good. Julia was patient and helpful, Professional, prompt and kind."

"Julia, John and Samantha are amazing! They answer any questions and work diligently to get us the best pricing."

"Great job from these people, especially Julia who walked me through four different options over the phone that would've taken me all day online."

"Needed my proof of insurance on my car and they immediately took care of that. Thanks also for rapid repair of car recently."

"John and his staff are always very nice and professional! Great customer service."

"Just worked with Julia Washburn on insuring a piece of jewelry. Could not have been more simple and everything I needed! Thank you"

"Thank you Michael Moore for your attention, availability, and professionalism."

"A HIGH FIVE, AND A BIG 10 FOR MICHAEL MOORE WHO PROVIDED THE NECESSARY INFORMATION REQUESTED FOR MY RENTERS POLICY. HE LISTENED, RESPONDED, AND ALLOWED ME TO BE FEEL VERY RESPONSIBLE IN PROVIDING THIS INFORMATION FOR MY APARTMENT MANAGER. I AM ALSO SENDING THE JOHN MOORE- STATE FARM CO. A CONGRATULATIONS TO THE AGENTS FOR THEIR OUTSTANDING SERVICE TO THEIR CUSTOMERS WHO NEVER FEEL EMBARASSED ABOUT THEIR REQUESTS OR CONCERNS.STATE FARM IN RICHARDSON , TEXAS IS REPUTABLE, HONEST, FRIENDLY, AND THEY REPOND QUICKLY. THANK YOU! ONCE AGAIN , THANK YOU, TO MICHAEL MOORE FOR HIS FAST ACTION RESPONSE."

"My day started off terrible having to deal with Progressive. Got on the phone with John Moore State Farm and had the best relieved experience of the month for me. Agent John B, Hooked me up with a better and more affordable policy with in 10 minutes. I'm mad at myself for not switching sooner."

"Some good & some not good"

"John Deserves more than 5 star. He takes care of all your insurance needs. He helps with claims process, chimes in as needed to back you. I was discussing with him regarding fixing something in my vehicle as it takes week, He offered me get it fixed myself and send him the receipt to issue a check after my deductible. Loved to be with him since many years."

"Avery sent my evidence of insurance (as requested) immediately after I got off the phone with her. Super professional and prompt!"

"Jordan was very helpful and got my issue resolved quickly! Working with her was a great experience."

"Spoke with Avery Kidd today about auto, home, and umbrella coverage. Simply a delight to work with. She's knowledgeable, helpful, and personable. How refreshing!"

"Great and prompt service"

"This State Farm agency, John Moore, is a class act and professionally run. One particular employee I would like to point out is Jordan. Her customer service is excellent, courteous, and extremely thorough."

"Highly recommend the John Moore Agency for State Farm Insurance from my on-board experience with them. My agent through them is Michael Mast, and he is the American ideal for a professional that has an important impact on your family life: straight-up going over your household's driving and home histories, skilled and knowledgeable about his craft, and putting the time in to get the coverage and the numbers optimal -- and personable enough where he's someone you would look forward to having a beer with."

"Jordan is the best agent I've met here — always prompt and professional. I've already shared my experience with my roommate and will gladly recommend Jordan to anyone with insurance needs."

"Sam is an excellent agent. She’s there when we need her and always quick to respond. I recommend Sam for all your insurance needs."

"John and his team have been excellent answering my questions. They made the entire process easy and understandable. They have done a great job of anticipating my needs and presenting a realistic solution. Avery is the office associate that normally helps me. She has always been great."

"Avery was a breath of fresh air after a disappointing experience with my previous insurer. Her genuine care, attentive listening, and professionalism made this my best State Farm experience yet. Avery’s thoughtful follow-up and client-first approach truly set her apart. If you want exceptional service from someone who truly cares, I highly recommend contacting her."